Privacy Policy

Effective Date: August 1st 2025

Prologo Solarengo LDA (“we,” “our,” “us”), operating under the brand The Vault, respects your privacy and is committed to protecting the personal data of our customers, visitors, and users (“you”). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.
1. Information We Collect

We may collect the following types of information: Personal Information: such as your name, email address, billing/shipping address, and payment details when you make a purchase or sign up for our services. Account Information: including login details and preferences if you create an account. Usage Data: such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies. Transactional Data: records of purchases, downloads, and interactions with our content.

2. How We Use Your Information

We use your information to: Provide and deliver our products and services. Process payments and complete transactions. Communicate with you regarding orders, support, and updates. Improve our website, services, and customer experience. Send promotional emails or marketing (only if you have opted in). Comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell your personal data. We may share your information with: Service Providers: trusted partners that help us operate (e.g., payment processors, hosting providers, marketing tools). Legal Authorities: when required by law or to protect our rights, safety, and property. Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred.

4. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust cookie preferences in your browser settings.

5. Data Storage & Security

Your personal data is stored securely and only retained for as long as necessary to provide services and comply with legal obligations. We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including: Access to the personal data we hold about you. Correction or deletion of your personal data. Restriction or objection to how we process your data. Data portability (receiving your data in a usable format). Withdrawing consent to marketing communications at any time. To exercise these rights, contact us at: team@the-vault.life .

7. International Users

As Prologo Solarengo LDA is based in Portugal, your data may be processed and stored in the European Union. If you are accessing our services from outside the EU, note that your data may be transferred internationally, subject to safeguards.

8. Children’s Privacy

Our services are not directed at children under 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal data from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.”

10. Contact Us

Prologo Solarengo LDA Rua Joaquim Antonio de Aguiar 43 RC Esq 1070-150 Lisboa, Portugal Freguesia: Santo António Email: team@the-vault.life

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