Effective Date: August 1st 2025
Prologo Solarengo LDA (“we,” “our,” “us”), operating under the brand The Vault, respects your privacy and is committed to protecting the personal data of our customers, visitors, and users (“you”). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of information: Personal Information: such as your name, email address, billing/shipping address, and payment details when you make a purchase or sign up for our services. Account Information: including login details and preferences if you create an account. Usage Data: such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies. Transactional Data: records of purchases, downloads, and interactions with our content.
2. How We Use Your Information
We use your information to: Provide and deliver our products and services. Process payments and complete transactions. Communicate with you regarding orders, support, and updates. Improve our website, services, and customer experience. Send promotional emails or marketing (only if you have opted in). Comply with legal, tax, and regulatory obligations.
3. Sharing of Information
We do not sell your personal data. We may share your information with: Service Providers: trusted partners that help us operate (e.g., payment processors, hosting providers, marketing tools). Legal Authorities: when required by law or to protect our rights, safety, and property. Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust cookie preferences in your browser settings.
5. Data Storage & Security
Your personal data is stored securely and only retained for as long as necessary to provide services and comply with legal obligations. We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including: Access to the personal data we hold about you. Correction or deletion of your personal data. Restriction or objection to how we process your data. Data portability (receiving your data in a usable format). Withdrawing consent to marketing communications at any time. To exercise these rights, contact us at: team@the-vault.life .
7. International Users
As Prologo Solarengo LDA is based in Portugal, your data may be processed and stored in the European Union. If you are accessing our services from outside the EU, note that your data may be transferred internationally, subject to safeguards.
8. Children’s Privacy
Our services are not directed at children under 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal data from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.”
10. Contact Us
Prologo Solarengo LDA Rua Joaquim Antonio de Aguiar 43 RC Esq 1070-150 Lisboa, Portugal Freguesia: Santo António Email: team@the-vault.life
Cookies
Essential
Essential cookies enable basic functions and are necessary for the proper function of the website.
| Name | Description | Duration |
|---|
| wpconsent_preferences | This cookie is used to store the user's cookie consent preferences. | 30 days |
Comments
These cookies are needed for adding comments on this website.
| Name | Description | Duration |
|---|
| comment_author_email | Used to track the user across multiple sessions. | Session |
| comment_author_url | Used to track the user across multiple sessions. | Session |
| comment_author | Used to track the user across multiple sessions. | Session |
Google Tag Manager
Google Tag Manager simplifies the management of marketing tags on your website without code changes.
| Name | Description | Duration |
|---|
| td | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | session |
| cookiePreferences | Registers cookie preferences of a user | 2 years |
Statistics
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Learn more| Name | Description | Duration |
|---|
| _ga | ID used to identify users | 2 years |
| _gali | Used by Google Analytics to determine which links on a page are being clicked | 30 seconds |
| _ga_ | ID used to identify users | 2 years |
| _gid | ID used to identify users for 24 hours after last activity | 24 hours |
| _gat | Used to monitor number of Google Analytics server requests when using Google Tag Manager | 1 minute |
| _gac_ | Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together. | 90 days |
| __utma | ID used to identify users and sessions | 2 years after last activity |
| __utmt | Used to monitor number of Google Analytics server requests | 10 minutes |
| __utmb | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server. | 30 minutes after last activity |
| __utmc | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. | End of session (browser) |
| __utmz | Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server | 6 months after last activity |
| __utmv | Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server. | 2 years after last activity |
| __utmx | Used to determine whether a user is included in an A / B or Multivariate test. | 18 months |
WooCommerce Sourcebuster
SourceBuster is used by WooCommerce for order attribution based on user source.
| Name | Description | Duration |
|---|
| sbjs_session | The number of page views in this session and the current page path | 30 minutes |
| sbjs_udata | Information about the visitor’s user agent, such as IP, the browser, and the device type | session |
| sbjs_first | Traffic origin information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
| sbjs_current | Traffic origin information for the visitor’s current visit to your store | session |
| sbjs_first_add | Timestamp, referring URL, and entry page for your visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
| sbjs_current_add | Timestamp, referring URL, and entry page for your visitor’s current visit to your store | session |
| sbjs_migrations | Technical data to help with migrations between different versions of the tracking feature | session |