TERMS AND CONDITIOnS

Effective Date: August 1st 2025

Welcome to The Vault, operated by Prologo Solarengo LDA (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of Our Services

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services.
You agree to use our services only for lawful purposes and in compliance with applicable laws.
You may not attempt to disrupt, hack, or misuse our website, products, or systems.

2. Purchases & Payments

All purchases are processed securely through our payment providers.
By placing an order, you authorize us (and our third-party payment processors) to charge your payment method for the full amount.
Prices are displayed in the currency shown at checkout and include applicable taxes unless stated otherwise.

3. Digital Products & Delivery

Our products (ebooks, soundtracks, videos, and related digital content) are delivered electronically.
After purchase, you will receive access/download instructions via email or account login.
Delivery times may vary depending on technical factors (e.g., email providers, device compatibility).

4. Refunds & Cancellations

Due to the nature of digital products, all sales are generally final.
Exceptions may be made at our discretion in cases of technical issues (e.g., corrupted files, duplicate payments) or if customers request them under our 30 day guarantee time.
If you encounter a problem, please contact us at team@the-vault.life within 30 days of purchase.

5. Intellectual Property

All content, including text, videos, soundtracks, images, and branding, is owned by Prologo Solarengo LDA or its licensors.
You are granted a limited, non-exclusive, non-transferable license to access and use the purchased content for personal, non-commercial purposes only.
You may not copy, distribute, modify, resell, or publicly display our content without written permission.

6. Accounts & Security

If you create an account, you are responsible for maintaining the confidentiality of your login details.
You are responsible for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
We do not guarantee that our products or services will always be available, uninterrupted, or error-free.

8. Third-Party Services

Our website may include links or integrations with third-party services (e.g., payment processors, hosting, marketing tools). We are not responsible for the policies or practices of these third parties.

9. Privacy

Your use of our services is also governed by our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Portugal. Any disputes will be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

11. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with the updated “Effective Date.”

TERMS AND CONDITIOnS

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